Free
Strategic Marketing Planning
Effective marketing planning is essential for driving growth, building competitive …
What you'll learn
Analyze market environments and customer behavior
Define target segments and develop effective positioning strategies
Build comprehensive marketing plans using structured frameworks
Apply digital marketing tools and campaign strategies
Measure performance using KPIs and optimize marketing results
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Free
Public Relations & Customer Service
Public relations and customer service play a critical role in …
What you'll learn
Communicate effectively with customers and stakeholders
Manage customer interactions, complaints, and service recovery
Develop basic public relations strategies and media communication
Build and maintain a strong organizational reputation
Measure and improve customer satisfaction and service performance
