Financial Management for Business Leaders
Financial management is essential for making informed business decisions, controlling …
What you'll learn
Interpret and analyze financial statements effectively
Evaluate business performance using financial ratios and metrics
Develop budgets and manage cash flow
Apply investment appraisal techniques such as NPV and IRR
Support strategic decision-making using financial data
Public Relations & Customer Service
Public relations and customer service play a critical role in …
What you'll learn
Communicate effectively with customers and stakeholders
Manage customer interactions, complaints, and service recovery
Develop basic public relations strategies and media communication
Build and maintain a strong organizational reputation
Measure and improve customer satisfaction and service performance