Objective: Understand the fundamentals and scope of facilities management.
- Introduction to Facilities Management (FM)
- Definition and role in organizations
- Hard FM vs Soft FM
- FM Functions and Responsibilities
- Maintenance, operations, space management
- Workplace Environment & Productivity
- Impact of facilities on employee performance
- FM Standards & Best Practices
- Overview of international FM standards (e.g., ISO guidelines relevant to facilities)
- FM Strategy Alignment
- Linking FM with organizational goals
Activity: Assess FM functions in a sample building
