Objective
Develop cybersecurity awareness and essential IT support skills.
Topics Covered
- Introduction to Cybersecurity
- Security concepts and digital protection
- Common Cybersecurity Threats
- Malware, phishing, and social engineering attacks
- Security Tools & Protection Measures
- Antivirus, firewalls, and encryption basics
- Authentication & Access Control
- User accounts, passwords, and permissions
- IT Support & Helpdesk Fundamentals
- Technical support workflows and troubleshooting practices
Activity
Analyze cybersecurity scenarios and perform basic IT support simulations.
