Objective: Build strong, high-performing teams through communication and influence.
- Building High-Performance Teams
- Team roles and dynamics
- Communication Skills for Leaders
- Active listening, clarity, feedback
- Conflict Management
- Types of conflict and resolution strategies
- Motivation Theories
- Herzberg, Maslow, McGregor
- Delegation & Empowerment
- Effective task distribution
Activity: Role-play conflict resolution and delegation scenarios
