Objective: Build strong, high-performing teams through communication and influence.

1. Building High-Performance Teams
   • Team roles and dynamics
2. Communication Skills for Leaders
   • Active listening, clarity, feedback
3. Conflict Management
   • Types of conflict and resolution strategies
4. Motivation Theories
   • Herzberg, Maslow, McGregor
5. Delegation & Empowerment
   • Effective task distribution

Activity: Role-play conflict resolution and delegation scenarios