Advanced Administrative Skills

Objective: Enhance executive support and coordination capabilities.

  1. Executive Support Functions
    • Managing schedules and priorities
  2. Problem-Solving & Decision-Making
    • Handling office challenges
  3. Customer Service in Office Roles
    • Internal and external clients
  4. Conflict Management
    • Resolving workplace issues
  5. Multitasking & Stress Management

Activity: Case study on handling office challenges

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