Objective: Understand the role and responsibilities of modern administrative professionals.

1. Introduction to Secretarial & Office Management
   • Roles of executive assistants and office administrators
2. Office Structure & Workflow
   • Organizational hierarchy and coordination
3. Professional Ethics & Confidentiality
   • Managing sensitive information
4. Time Management & Personal Productivity
   • Prioritization and scheduling
5. Communication Skills in the Workplace
   • Verbal and written communication

Activity: Self-assessment of administrative skills