Objective: Build a complete Balanced Scorecard system.
- Translating Strategy into Objectives
- Strategic mapping
- Strategy Maps
- Cause-and-effect relationships.
- Designing BSC Perspectives
- Setting objectives for each perspective
- KPI Integration into BSC
- Linking KPIs to strategic goals
- Cascading the BSC
- Organizational → departmental → individual level
Activity: Create a Balanced Scorecard for a sample organization
