Objective
Understand operating system management and effective user support practices.
Topics Covered
- Windows Operating System Structure
- Settings management and system configuration
- User Accounts & Permissions
- User profiles and access control basics
- File Management & Organization
- Managing folders, storage, and system files
- Drivers & Application Updates
- Installing and updating software and drivers
- Common Operating System Issues
- Troubleshooting startup and performance problems
Activity
Resolve common operating system support scenarios and user account issues.
